Return & Exchange Policy

At Lovevian, every press-on nail set is carefully handmade with unique artistry and attention to detail. Because of this one-of-a-kind craftsmanship, we are unable to accept returns or exchanges for reasons such as change of mind, size mis-selection, or design preference.

✨ Our Founder’s Promise: While returns are not possible due to the handmade nature of our products, we hold one principle above all: your joy and satisfaction are our highest mission.

---

Exceptions for Damages or Errors

If your order arrives with a defect, damage, or incorrect style/size/color, please contact us within 48 hours of delivery at support@lovevian.com. Kindly include your order number and clear photos of the item. Our team will carefully review your case and arrange a replacement or store credit if approved.

---

Important Notes

• Customized or made-to-order sets (e.g., bridal designs, special sizing, bespoke artwork) are non-returnable and non-refundable under all circumstances.

• For the best fit, we encourage you to order our Sizing Kit before purchasing your nail sets.

• Customers are responsible for return shipping costs in approved cases. We recommend using a trackable service.

---

✨ At Lovevian, we believe beauty should be effortless yet timeless. Thank you for trusting us to be a part of your self-expression journey.